Privacy Policy
Last updated: March 3, 2026This Privacy Policy describes how PortfolioBalance Asia collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly, especially as it relates to our resources on portfolio diversification, asset class understanding, and wealth protection strategies.
Information We Collect
We gather information to provide and improve our services related to diversification principles and portfolio management resources. The types of information we collect include:
- Personal identification details when you register or subscribe to our services, including name, email address, and contact information
- Usage data and analytics about how you interact with our content, including pages visited and time spent on resources about asset allocation and sector diversification
- Device information such as browser type, operating system, and IP address for security and performance purposes
- Cookie data to enhance your browsing experience and remember your preferences for portfolio education materials
- Information you voluntarily provide through contact forms or feedback regarding our wealth protection resources
How We Use Your Information
We use the information we collect to deliver, maintain, and improve our platform and services. Specifically, we use your data to:
- Provide personalized access to our diversification and asset class understanding resources tailored to your needs
- Send you updates about new portfolio spread techniques, correlation analysis guides, and sector allocation content
- Analyze usage patterns to enhance the quality and relevance of our wealth protection educational materials
- Communicate with you regarding account matters, customer service inquiries, and important policy updates
- Ensure the security and integrity of our platform and protect against fraudulent or unauthorized access
- Comply with legal obligations and regulatory requirements in Malaysia and other applicable jurisdictions
Your Privacy Rights
You have important rights regarding your personal information. We respect your privacy and provide you with the following rights:
- The right to access your personal data and obtain a copy of the information we hold about you
- The right to correct or update any inaccurate or incomplete information in our records
- The right to delete your personal information, subject to certain legal and contractual obligations
- The right to opt out of marketing communications and promotional emails at any time
- The right to data portability, allowing you to receive your information in a structured format
- The right to withdraw your consent for processing at any time without affecting the legality of prior processing
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences, track your activity, and improve our services. We use both session-based and persistent cookies for various purposes including authentication, personalization, and analytics.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to access or use some features of our platform. We also respect “Do Not Track” signals from your browser, though our systems may continue to collect usage data as described in this policy.
Third-party analytics providers may also use cookies to collect information about your browsing behavior across different websites. We encourage you to review the privacy policies of these third parties to understand their practices.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption of sensitive data in transit, secure authentication protocols, regular security assessments, and restricted access to personal information on a need-to-know basis.
While we strive to protect your data using industry-standard security measures, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security, but we are committed to maintaining appropriate safeguards. We encourage you to use strong passwords and protect your account credentials.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. The retention period varies depending on the type of information and the purposes for which we use it. For example, account information is retained while your account is active and for a reasonable period afterward. Usage analytics may be retained for longer periods to help us improve our services. You can request deletion of your information at any time, subject to legal and contractual requirements.
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances: with service providers who assist us in operating our platform and delivering our services, when required by law or to comply with legal processes, to protect our rights and the safety of our users, and in connection with a merger, acquisition, or sale of assets.
Any third parties with whom we share information are required to maintain the confidentiality and security of your data and use it only for the purposes we specify.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our platform and updating the “Last updated” date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please reach out to us:
Email: [email protected]
Phone: +60 3 2142 8756
Address: Level 15, Menara Merdeka, 115 Jalan Merdeka, Kuala Lumpur, 50150, Malaysia
We will respond to your inquiries within a reasonable timeframe and work to address any concerns you may have about your privacy.